A Team at Your Service
With over 6 years of experience and customer feedback, our dedicated team supports you at every step of your shade sail choice and is more committed than ever to providing quality service and meeting your specific needs.
Starting with the first link in our team: our technical sales representatives. With their in-depth expertise, they will guide you through the various options of our coconut fiber shade sails, whether it is to dress your balconies, gardens, terraces, or pergolas. Additionally, their proficiency in foreign languages, including English, Spanish, German, Italian, and Portuguese, ensures smooth communication that is decidedly open to Europe and the world.
A clear and responsive customer service
Our active communication division ensures that our customers have clear and precise information. Present on major social networks, frequently featured in decoration magazines, tourist guides, and traditional press, we strive to maintain the most optimal communication. Our website, constantly improved by our webmaster, offers quick access to the most precise answers to your questions, notably through the FAQ recently launched, which we aim to develop as comprehensively as possible.
Customized logistics and after-sales service
Logistics and export are essential elements of our commitment to customer satisfaction. With a customized logistics and export service, we seek to guarantee flawless preparation and receipt of your shade sails, ensuring they arrive in perfect condition and within the agreed deadlines. Finally, closely connected to our clientele, a customized after-sales service offers you telephone support from Monday to Friday.